If you need to take a break from your health journey, you can pause your subscription for 1 or 3 months. This ensures you keep your progress and data while stopping any upcoming charges for the selected period.
To pause your subscription:
Open the Reverse Health app and go to the My Day tab.
Tap the Human Icon (My Profile) in the upper right-hand corner.
Select the Settings tab.
Tap Manage Subscription.
Select Cancel Subscription (Don't worry—this is the first step to access the pause feature).
A questionnaire will appear. Once you start the process, the app will offer you the option to Pause instead of canceling.
Choose your preferred duration: 1 month or 3 months.
Important things to know:
Active Accounts Only: Pausing is only available for active subscriptions.
Automatic Resume: Your subscription will automatically resume and billing will continue once the 1 or 3-month period ends.
Access during Pause: During the pause period, your access to the app features will be restricted until the subscription resumes.
Need help?
If you have questions, please reach out to our support team via the Chat Icon in the bottom right corner or email us at help@reverse.health.