Meal plan does not load
Elle avatar
Written by Elle
Updated over a week ago


We hope you're as excited as we are about your health journey with our app. If, however, you find yourself facing an issue where your meal plan isn't loading despite logging in with the Magic Link, worry not—we've got a quick solution for you.

1. Uninstall and Reinstall:

  • If your meal plan seems to be playing hide and seek, start by uninstalling the app from your device.

  • After uninstallation, head back to the App Store (for iOS) or Google Play (for Android) to reinstall the app.

2. Still No Luck? Let's Connect:

  • If the reinstallation process didn't do the trick and your meal plan is still elusive, we're here to assist.

  • Reach out to customer support via the chat you see in the bottom right. We have a dedicated support team ready to assist with whatever you need. Provide us with as much detail as possible about the issue for a quicker resolution.

3. App-Based Assistance:

  • Prefer a more direct approach? You can also contact us through the app itself!

  • Click on the speech bubble icon located in the top right corner of the app to open the chat feature.

  • Send us a message explaining your meal plan issue, and our team will jump into action to provide immediate assistance.

Why Choose Reverse Health Support?

  • Multiple support channels for your convenience.

  • Quick and efficient resolution to app-related concerns.

  • Friendly and dedicated customer service team.

We're Here for You!

  • At Reverse Health, your satisfaction is our top priority. If technical hitches get in the way of your health journey, we're here to clear the path for you.

  • Whether it's through the chat you see in the bottom right or the app's chat feature, our team is ready to provide the support you need.

Thanks for choosing Reverse Health—let's keep that health journey rolling smoothly!

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