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My payment was declined
My payment was declined
Elle avatar
Written by Elle
Updated over a week ago

Smooth Payments, Happy Journeys: Your Guide to Payment Support

Greetings!

We're all about making your journey seamless, starting with hassle-free payments. Here's the lowdown on our payment process:

Accepted Payment Methods

  • We happily accept payments through Paypal and all major credit and debit card providers, including Visa, Mastercard, American Express, and Discover.


Declined Payment? Here's What You Can Do

First things first, if your payment was declined, don't worry—we've got your back. Let's troubleshoot together.

  • Check Expiration Date:

    • Verify your card's expiration date. If it's expired, that might be the culprit. Update it if needed, and you're good to go.

  • Try Another Card or Payment Method:

    • Consider using a different card or exploring an alternative payment method. Sometimes, a simple switch does the trick.

  • Contact Your Bank or Credit Card Company:

    • If the issue persists, reaching out to your bank or credit card company is the next step. They can provide insights and resolve any underlying issues.


We're Here for Full Support

Have questions or need additional assistance? That's what we're here for! Drop us a line in the chat you see in the bottom right, and our dedicated support team will guide you through the resolution process.

Note:

  • Ensure your payment details are accurate and up-to-date to ensure a smooth transaction experience.


Your health journey is our priority, and we want to ensure that every step is as enjoyable as possible. If you encounter any bumps along the payment road, we're here to help steer you back onto the smooth path.

Here's to happy payments and even happier health journeys!

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