We understand that occasional hiccups can happen, especially when it comes to payments. Rest assured, we're here to make things right and ensure a hassle-free experience for you. If you've accidentally made multiple payments for a single subscription, here's what you need to know:
1. Customer Service Support:
For an immediate reversal of any accidental multiple payments, reach out to our dedicated customer service team via the chat you see in the bottom right.
Simply shoot us an email detailing the situation, and our representatives will swiftly guide you through the process of reversing those unintended transactions.
2. In-App Communication:
We've made it even easier for you to get in touch with us. If you prefer app-based communication, click on the speech bubble icon in the top right corner of our app.
Send us a message directly through the app, and our team will respond promptly to assist with any payment-related concerns.
3. Prompt Resolution:
Our goal is to ensure a quick and efficient resolution to any accidental payments. By contacting us through the provided channels, you can expect a prompt reversal of the extra charges back to your account.
Why Choose Our Support:
Friendly and responsive customer service team.
Multiple communication channels for your convenience.
Swift resolution to accidental payment issues.
Your Satisfaction is Our Priority:
We value your trust and we're committed to providing excellent service every step of the way.
Accidental payments can be frustrating, but with our support, you can trust that we'll work diligently to rectify the situation and ensure you have a positive experience with our program.
Remember, our fantastic customer support team is here for you. You can always reach out to us via the chat you see in the bottom right.
Thank you for choosing us—we appreciate the opportunity to assist you on your health journey!